Frequently Asked Questions (FAQs)

Yes. We are a Canadian company headquartered in Vancouver, BC and our distribution warehouse is in Richmond, BC

Yes!

PayPal, Credit Card, Apple Pay, Google Pay and Interact e-Transfer

You sure can. You can pay with PayPal and Interact e-Transfer

Once payment is confirmed, SureSafe Supplies will ship the order as soon as it’s processed. Processing takes 1 to 2 days. Weekends and holidays excluded.

For hygienic reasons, SureSafe Supplies does not accept any returns and cannot issue any refunds. All sales are final as per the company’s no return / no refund policy and disclaimers on this site as well as on the e-receipt.

Simply create an account and place your order online. Enter both the shipping and billing address and select one of the available modes of payment. That’s it. Your order will be on its way!

No. Unfortunately, orders can only be shipped. There is no pickup option.

Shipping will be calculated based on your location. We offer free shipping for retail orders over $99. *some restrictions apply (rural areas)

Shipping will be calculated based on your location and size of the order.

• AB, BC - Free shipping after $300* before tax
• SK, MB,ON, QC, NB, NS, PE, NL, YT, NT, NU - Free shipping after $500* before tax
* Rural areas excluded from free shipping promotion. If you are located in a rural area, please contact us for shipping quote.

Yes, however some products, like hand sanitizer, may be prohibited to ship internationally. Please check with your local import regulations.

Yes, You will need to create an account to access our wholesale prices. Our team will verify your eligibility.